AI concierge for WhatsApp Business

You're closed. Your customers aren't. Stop losing them.

LeadLink puts an AI concierge on your existing WhatsApp number. It answers every enquiry in seconds — nights, weekends, peak hours — qualifies the lead, and hands the conversation to your team the instant a human replies. Nothing about your number or your app changes.

Official WhatsApp Business Platform · Your team keeps the WhatsApp app they already use.

AI concierge covering — replies in seconds

While you're not looking

Your next customer just messaged four businesses.
The first reply wins.

They're comparing options right now — on the sofa, at the office, at midnight. Every minute of silence hands the booking to whoever answers first.

New WhatsApp enquiry
00:00
Golden window — reply now
0:08 — LeadLink repliesLead engaged instantly
5 minGolden window closes
30 minConversion odds cut in half
Hours laterBooked with the first responder

Based on published lead-response research. Your concierge would have replied at 0:08.

40%

of bookings are made outside business hours — your customers are free exactly when you're closed.

78%

of customers go with the business that responds first — not the one with the best service.

½

your conversion odds are cut in half when a reply takes more than 30 minutes.

Sources: industry booking and lead-response research (online scheduling studies; Lead Connect; InsideSales/HBR lead-response management studies).

How it works

Your team stays in charge.
The concierge covers the gaps.

It runs on the number you already have — no new number, no new app for your team, no migration. Three rules govern every conversation:

RULE 01

Every message still reaches your team first.

Enquiries ring through to your staff's WhatsApp exactly as they do today. The concierge waits through a short grace window you control — if a human is answering, it never says a word.

RULE 02

No reply in time? It answers — and qualifies.

Within seconds it responds in the customer's own language — English, العربية, français, or Arabizi — using only your approved information. It identifies what they want, when they want it, and captures the booking details. Your team receives a clean, qualified lead instead of an unread chat.

RULE 03

A human types? It goes silent. Instantly.

The moment anyone on your team replies from their normal WhatsApp app, the concierge stands down for that conversation and stays out of the way. Taking over requires zero training — your staff just reply, like they always have.

What you get

A concierge, a qualifier, and an analyst — on the number you already own

Answers in seconds, 24/7

Nights, weekends, holidays, peak rushes. Every enquiry gets an instant, accurate response — from your approved information only.

11:40 PM enquiry → answered at 11:40 PM.

Every language your customers use

English, Arabic, French — and the mixed Arabizi people actually type. It detects the language and mirrors it, message by message.

"3ndkon mawa3id bukra?" → understood, answered, qualified.

Qualifies every lead

Name, service, timing, intent — extracted from the conversation and delivered to your team as a clean lead card, not a chat to scroll.

Omar · 2BR viewing · Thursday evening → sent to your agent.

Instant human takeover

Your staff reply from their normal WhatsApp and the concierge yields immediately, for that conversation. No dashboard, no training, no new tools.

Staff typed → AI silent. That's the whole workflow.

Follows up on the ones that go quiet

Asked a price and vanished? It circles back — politely, once — and recovers revenue no busy team has time to chase.

"Hi Dana, still want me to hold Tuesday for you?"

Intelligence your team can act on

Monthly reporting on where enquiries drop off, what customers ask most, and when demand peaks — from your real conversations.

"Most drop-offs happen after the price. Here's the fix."

What silence costs

Run your own numbers. Then decide.

Take your daily enquiries, apply the after-hours share the research shows, and assume only half of those ever get a timely reply. This is the revenue leak most businesses never measure — because missed messages don't show up in any report.

At risk every month
AED 48,000
120 enquiries going cold — before a single ad dirham is wasted on them.

Illustrative. Assumes 40% of enquiries arrive outside business hours (industry research) and half of those never get a timely reply. Adjust the sliders to your reality.

The 15-minute demo

Watch it answer.
Then try to break it.

No slides, no pitch deck. A live conversation with the concierge — configured for your industry, in your customers' languages — while you throw real questions at it.

Performance promise: instant replies, qualified leads, clean handover — or we fix it free. Setup is fully done for you. Most businesses go live within a week. Onboarding is hands-on, so we take a limited number of new businesses each month.
  • Minutes 1–5 — It answers youMessage the concierge like a customer would. English, Arabic, French, Arabizi — mix them.
  • Minutes 5–10 — The takeoverWatch a "staff" reply silence it mid-conversation, instantly. This is the part that sells it.
  • Minutes 10–15 — Your numbersYour enquiry volume, your average ticket, your go-live plan. You'll know exactly what it's worth before we hang up.

Before you ask

Straight answers

Do we lose our WhatsApp app or our number?+
No — that's the point. Your number stays exactly where it is, and your team keeps replying from the same WhatsApp Business app they use today. The concierge works alongside them on the same number, through WhatsApp's official coexistence technology on the WhatsApp Business Platform.
Will customers feel like they're talking to a bot?+
It's built to write like a sharp, brief team member — matching each customer's language and tone, one question at a time, no scripts and no corporate filler. You approve its voice before launch and we tune it monthly from real conversations. The demo exists so you can judge this yourself.
What happens when it's asked something it shouldn't answer?+
It only uses information you've approved — it never invents prices, availability, or policies. Anything sensitive (complaints, negotiations, medical questions) is escalated straight to your team with a one-line summary and a suggested reply. When it's unsure, it asks instead of guessing.
How much does it cost?+
Plans depend on your enquiry volume and use case, so we price it on the demo call — after you've seen it work and we've seen your numbers. As a rule of thumb: a handful of recovered bookings covers it. The calculator above tells you what doing nothing costs.
How fast can we be live?+
Setup is on us: one short call to collect your services and tone, a 15-minute connection to your WhatsApp, then a supervised first week where we monitor every conversation and fine-tune. Most businesses are fully live within a week of signing.
Is this allowed by WhatsApp?+
Yes. LeadLink runs on the official WhatsApp Business Platform through Meta-approved infrastructure, identifies itself as an assistant, and follows WhatsApp's business messaging policies. No grey-market tools, ever — your number's safety comes first.

Somewhere right now, a customer is messaging a business
and getting silence.

Make sure it isn't yours. Book the 15-minute demo — and try to break it.